Shipping Policy
We strive to provide fast and reliable shipping services to ensure your order arrives promptly and in perfect condition. We understand the importance of timely deliveries and aim to exceed your expectations. Below are the details regarding our shipping process, estimated delivery times, and other important information.
Below information is based on the contiguous 48 US states.
| Shipping Method | Estimated Delivery Time | Costs |
|---|---|---|
| Economy Shipping | 4-10 Business Days | Free |
| Standard Shipping | 3-6 Business Days | $5.99 |
| Express Shipping | 2-5 Business Days | $15 |
* Shipping charges for your order will be calculated and displayed at checkout.
* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.
Handling Time:
We need 1-3 business days to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.
Track your order
Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.
Shipping origin
The package will be shipped from one of our US warehouses closest to your location.* If you have any questions, you can contact our customer via LiveChat or email to official@tunicafe.com, we will reply to you as soon as possible!
Shipping areas
The products can be delivered to the most of states in United States except Alaska, Hawaii, American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.
International shipping
We are sorry that the international shipping service is not supported for the time being.
Shipping Carriers
We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.Note: We don't accept requests to specify a certain carrier to deliver the package.
Delivery Time Exceeded
Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email official@tunicafe.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.